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October 23, 2013

Mavericks Installed and Running

I was still running Snow Leopard (10.6) on my MacBook. I had foregone a couple of major upgrades. Now my MacBook is old enough that it just barely met the qualifications for Mavericks (10.9). This will probably be the last major upgrade for my MacBook. I tried to upgrade to Mavericks at home. Clicked on "Download" and the button changed to "Downloading," but there was no progress indicator of any sort. Still I gave it more than two hours. Nothing changed and I couldn't find any file on my Mac that had changed in those two hours, so I rebooted. When I returned to the App Store and tried to download again, I would get a spinning gear icon for a few seconds, and then nothing more. Not even an error message. It turns out that since my Apple Care ran out long ago, I cannot contact Apple with a question without paying money, and there's no way in hell I would pay them $20 to tell them their App Store was messed up.

But they still let me use the Genius Bar for free. What a money hole that must be. Made an appointment for 3 PM today and walked out at 5:30 with Mavericks installed and running. The Apple Store on El Paseo, I'm rather happy to say, does not have the stereotypical staff that one sees in a lot of Apple Stores. Our Apple Store has old people, fat people and even "differently abled" people working there, in addition to some of the standard young, attractive sorts you see in press coverage of major hardware releases.

Filed under Technology | permalink | October 23, 2013 at 07:08 PM

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